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Returns & Refunds

Shopping satisfaction to our customers is our first Priority. We want your happiness every time when you buy from us but if due to some unexpected situation or our bad luck, you are unhappy with the service then the following terms and conditions apply for resolution of the conditions.We giving our finest work to make certain you, you never need to use this terms and conditions. But we clam for theory purpose:- 

If any product that you ordered from surface180.com. Please write to us or contact us with details and we will happily try to help you. We are devoted at surface180.com to give you the finest feature in our services and our products. We know that mistakes are occasionally made, and we are present here to assistance you for those problems.


Conditions:-

    A. The product may be damaged during shipment.

    B. That a miss item is delivered to you by misunderstood.

    C. There might be a productions defect.


Item Delivered in Damaged Condition / Productions Defect /Wrong Item


Please read carefully these statement for refunds/returns:-

If you have receive any unordered items without select items or crushed items, Please contact us immediately by free E-mails within 1 day. It is important to collect and save all parts of product as well as receipt. 

We will provide to you full information to replace your product with another product as your interest or return said amount to your credit cards account.


Read these following conditions

  1. We will courier or again ship a changed product at the earliest present with no extra shipment money to you.
  2. If you want your money refund then we will refund you in full with no removable.
  3. If your ordered product is not available in this condition we will appeal you to select another item and ship the exact item to you with no extra transportation money to you. We will E-mail you about your desire to make sure you will be happily receive your ordered item or not.


Credit/Refund Issue’s

All refunds to be credited to customer credit card accounts take in average 7-10 working days to be processed. The resulted banks of the customers can take about 7-10 working days to actually credit these to the customer's accounts from the time we treated the credits. 

Customers can confirm about these credits in their credit card statement/ Mini statements.


Item availability Disappointment -

In case of numerous products selected to order, if the shipment is not possible for particular product, customers will be invited to choose alternate items.

Be Extra Alert when Accepting Parcel from Courier

If the outer covering is injured or corrupted with, please authenticate the product features and quality with bill before receive the package from the courier company. In case of any difference, either do not accept delivery or accept delivery only once tapping suitable statement on the proof of delivery. Also complain in the local branch of the courier company.


CONDITIONS FOR REFUNDS

    A. If you are not gratified with your purchase product, we will gratefully accept any unaccustomed product in its         prototype sealing within 3-5 working days of delivery.

    B. It is informed that return packets should be sufficiently packed.

    C. Any item damaged after the delivery to customer, will not be accepted for return.

    D. Money Refund ways will be based on the way of payment gateway chosen at the time of placing the order.

    E. Money Refunds will be processed within a maximum of 7-10 business days (Condition apply).

   F. Every time E-mail us first if you have a problem on support@surface180.com or contact to customer care         support.

    G. Every time is sure to E-mail us your problem within day of receiving the item.

   H. Every time please describe specific as con-vincible when describing the problem, associate all details about         timing, damage etc.

    I. Not ever send back any item or parcels without asking us.

    J. In Every condition please your registered E-mail to consulting us.

    K. Please return with original conditions and original packing within 2 working days from confirmation date with         a copy of invoice.

    L. We will check item that you return so please use trusted and fasted courier service.



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